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We want you to be satisfied with your order from Tea Depot USA, we will gladly exchange or refund any unopened teas or accessories. All returns or exchanges must be accompanied by a receipt of purchase made within 30 days, plus RMA# (Return Authorization Number) issued by Tea Depot USA. Refunds will be made only in the form of the original tender.

Accessories including teaware must be unused, in their original packaging and in new condition upon receipt. If item is found damaged or used, Tea Depot USA will not be able to issue a refund.

We do not cover the cost of shipping returned or exchanged items to Tea Depot USA, or the cost of shipping replacement or exchanged items to you.

Tea Depot USA
c/o Returns Dept
17202 Marquardt Ave
Cerritos, Ca 90703


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